Privacy Policy for VibeLives

Effective Date: January 25, 2025

Welcome to VibeLives ("we," "our," or "us"). We value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application ("App"). Please read this policy carefully to understand our practices. By using the App, you agree to the practices outlined in this policy.

In order to use our apps or websites, we may ask you to enter your name, email, weight, height, fitness level, areas for improvement, food preferences, and ask other onboarding questions depending on the app or web products you choose from our ecosystem (for example, some mental wellness information may be required to use our mental wellness app). In some of our apps you are able to skip some of the onboarding questions by tapping on Skip or similar indication.

We also may automatically collect from your device: language settings, IP address, time zone, type and model of a device, device settings, operating system, other technical information. We need this data to provide our services (for example, to render a certain element of the product), analyze how our customers use the app (for example, to know whether our customers use the features we release), to serve ads. Most of the times, you can influence such processing by limiting it via our privacy features available on the websites and/or apps.

Please read our Privacy Policy below to know more about what we do with data, what data privacy rights are available to you. Depending on the region from where you access our Services and the choice of our product, we strive to provide you with various privacy control features and rights. For example:

Influence online tracking via e-Privacy settings in our apps or websites.

Opt-out from sale/share of data (in the meaning of certain US laws).

Request data and account deletion.

Exercise other privacy rights.

When such features are available to you, this will be prominently displayed either in footers, menus, or profile sections of our products. We aim to provide most of these rights as privacy features that may be accessed by you on your own by simple UX/UI friendly interactions with our service (when you struggle to find them or they are not available as a feature, please submit a request to us).

If any questions will remain unanswered or you would like to exercise your privacy rights, please contact us at support@vibelives.com

1. Information We Collect

We collect information to enhance your experience and provide personalized healing music. The types of information we collect include:

1.1 Personal Information

Name: To personalize your profile and app experience.
Email Address: For account creation, communication, and app-related notifications.
Location: To tailor music recommendations based on your geographical preferences.

1.2 Device Information

Device type, operating system, and version.
Unique device identifiers (e.g., Device ID).
Log data, including IP address, app activity, and session duration.

1.3 Usage Data

How you interact with the app (e.g., quizzes completed, music played).
Aggregate data to improve app functionality and analyze trends.

2. How We Use Your Information

We use the information collected to:

Measure your body’s frequency using quizzes and recommend specific healing frequency music.
Provide additional features like sleep music, meditation, and relaxation music for mental peace.
Enhance your overall app experience by understanding your preferences.
Communicate with you about updates, new features, and customer support.

We do not use your personal data for purposes other than those stated above. However, if the app is monetized, certain data may be processed by third-party advertisers to display relevant ads.

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your data under these circumstances:

Monetization: When the app is integrated with third-party advertising platforms (e.g., Google AdSense), these platforms may collect data to provide personalized advertisements.
Compliance with Laws: If required by law or legal processes, we may share your information with authorities.
Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the involved party.

4. Cookies and Tracking Technologies

Currently, we do not use cookies or tracking technologies within our app. If this changes in the future, we will update this policy and notify you appropriately.

5. Data Security

We prioritize the security of your data and take reasonable measures to protect it against unauthorized access, loss, or misuse. Measures include:

Encryption of sensitive data during transmission.
Regular security audits and updates to our systems.

However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Data Retention

We do not retain your personal information for extended periods. Data is processed during app usage and deleted immediately afterward unless required by law.

7. Your Rights

As a user of VibeLives, you have the following rights:

Right to Access: Request access to the data we have collected.
Right to Correction: Correct inaccuracies in your personal data.
Right to Deletion: Request the deletion of your data.
Right to Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise these rights, please contact us using the details provided below.

8. Children’s Privacy

Our app is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child without parental consent, we will delete it promptly.

9. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be notified through the app or by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

10. Governing Law

This Privacy Policy is governed by the laws of India. By using our app, you agree to the jurisdiction of the courts located in [Your City], India, for any disputes.

11. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at:

Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Office Address, if applicable]

Note: This Privacy Policy aims to comply with applicable privacy laws, including India’s Information Technology Act, 2000, and other relevant regulations. It is recommended to consult a legal expert for additional compliance.

Thank you for trusting VibeLives with your journey to healing and relaxation!